E-stands for Everybody

To make life simpler and administration of the city, development alongside the newest trends and innovation of information society is one of the goals of Tallinn. Significant steps have been taken to develop and promote the use of electronic administering of documents.

A remarkable number of documents are being compiled and registered in the integrated internet-based documentation system. Personal workstations have been established for each official in order to maintain the overview of the documentation flow. The system also informs its users about deadlines and the in-coming assignments. The system described has notably simplified administering of the documentation and it allows to observe the entire process in real-time.

For inhabitants and residents of the city the system enables to keep an eye on their requests sent to authorities, they know who, where and when is engaged with their claims. In addition, the registration of official post the system allows to form modules for administrating contracts and legislative documents.

To prepare and execute the city government sessions, a modern data system has been used since January 1st, 2001. The system allows city officials and servants to follow the progress of the session agendas and documents. After the ratification of the documents they become visible to every user who has access to the Internet.

As a subsystem, the AKTAL - Data System for Legislative Documentation of City Council forms a part of the documentation system described above, where drafts are registered. The system contains information on the city councils' sessions, managing committees and commissions meetings, as well as on the topics and resolutions processed. It is open to get acquainted with the relevant documentation, proposals and suggestions submitted. The sessions can be listened to in real time or found in the digital archive.

The decisions made by City Government and City Council are sent to the register of legislative documents of Tallinn which is part of the information system and where the majority of the documents are being processed so that all modifications can be detected and viewed.

Tallinn initiated the concept of e-Tallinn, based on the framework of the EU candidate states E-Europe+ action plan. The IT-council of Tallinn approved the statements for e-Tallinn and by the end of year 2002 precise action plan shall be drawn up to realize the goals. Tallinn is extensively co-operating with other Estonian cities in developing ICT. Cooperation agreement with Tartu was signed on October 07,2002.

Though the development of ICT in Tallinn has been remarkable during the last years, the search for new and innovative solutions to enhance and simplify the life of Tallinnians continues in order to make it more effective and better quality.